Privacy Policy

At Deytech, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information collected through our website and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you:

Create an account
Place an order
Contact us
Subscribe to newsletters or promotions
Complete forms on our website

Information collected may include:

Full name
Email address
Telephone number
Billing and delivery address
Payment information
Order and transaction details
IP address and browser information
Website usage information

How We Use Your Information

Deytech may use your information for purposes including:

Processing and fulfilling orders
Providing customer support
Managing accounts and transactions
Communicating order updates
Improving website performance and customer experience
Sending promotional communications where permitted
Preventing fraud and maintaining website security
Meeting legal and regulatory obligations

Payment Information

Payments processed through third-party payment providers, including Paystack and EFT payment systems, may be subject to the privacy and security practices of those providers.

Deytech does not store sensitive payment details such as complete card information on its systems.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may be used for:

Remembering preferences
Website analytics
Performance monitoring
Security purposes

Users may manage or disable cookies through browser settings; however, some website functions may not operate correctly if cookies are disabled.

Sharing of Information

Deytech does not sell, rent, or trade customer personal information.

Information may be shared only where necessary with:

Payment service providers
Courier and delivery partners
Technology and website service providers
Regulatory or legal authorities where required by law

Third parties receiving information are expected to protect customer data appropriately.

Data Security

We implement reasonable technical and administrative measures designed to protect personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While we take appropriate steps to secure data, no online transmission or storage system can guarantee absolute security.

Retention of Information

Personal information may be retained only for as long as reasonably necessary to:

Provide services
Complete transactions
Meet legal, accounting, and regulatory requirements
Resolve disputes

Your Rights

Subject to applicable South African laws, customers may have the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of information where legally permitted
Object to certain processing activities
Withdraw consent where applicable

Requests may be submitted using the contact details below.

Third-Party Websites

Our website may contain links to external websites or services. Deytech is not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policies of external websites independently.